All persons/organisations hiring costumes or other items from Antrix are required to abide by the following terms and conditions. They are also printed  on the back of the costume list (downloadable from this site or available from Antrix) and on the Costume Hire booking form which the hirer signs to signify agreement with the terms.

1)      Hire charges are usually based on a four day period. (Exclusive of Sundays & Bank Holidays).  Longer      

  periods of hire are available, although additional payment will normally be required. (Price will be dependent   

  on number of costumes and time-frame involved).

 

2)     Payment for goods is only by cash or cheque (accompanied by a bank card & proof of address).    

  Unfortunately, we do not accept credit/debit cards, either for payment or security deposits.

 

3)    To pre-book costumes for particular dates, a £5 (£10 for New Year's Eve) booking fee per costume is   

  required. This is part of your eventual hire fee. The booking fee is non-refundable.  For non-account   

  organisations requiring a large quantity of costumes, a 25% deposit is usually required upon placement of

  the booking, with the remainder payable upon completion of the contract, or if an account customer,

 payable upon invoice

  

4)    An additional *refundable security deposit (usually £50 per adult costume, £20 per child’s costume)   

 must accompany all hirings upon collection of the costume and/or accessories. (* See Terms & Cond’s. 7).

 

5)   Hire payment (less booking fee if applicable) and security deposit must be paid upon collection of the      

 costume(s) and/or accessories.  If paying by cheque, two separate cheques are required, accompanied by a   

  bank card & proof of address.

 

6)    The hired costumes/accessories remain the property of Antrix at all times. However, it is the hirer's      

  responsibility to ensure that their home, car or travel insurance will cover the potential loss of any items,   

  whilst in the hirer's possession.

 

7)    The costume/items must be returned on the agreed specified date, or the refundable security deposit   

  may be partly or fully forfeited. (The only exception is if Antrix has been contacted by phone on or   

   prior to the agreed return date & another datehas been accepted). Please note:- If items have not   

  been returned within 14 days of agreed date, security deposit cheques will automatically be cashed.   

  In most circumstances the security deposit does not cover the replacement cost of any lost        

   costumes, and further charges may be incurred.

 

8)     Any loss, or non-return of hired costumes or accessories, must be paid for in full. Should the hirer fail to    

   return the items loaned, and fail to contact Antrix within fourteen days of the agreed return date, then

   these goods will be treated as stolen.  Action will be taken to recover our losses, such as the

  replacement cost of unreturned items and/or additional hire fees, through the most appropriate method.

 

9)     Any damage to costumes or accessories must be paid for. (Normal wear and tear is taken into  account).     

        The cost of hire (which is normally between £18-£40 for adult costumes; £10-£20 for children’s

         costumes and £12-£25 for teens/young adults) is inclusive of cleaning and general maintenance of

         costumes. Should items become unduly dirty or damaged, do not under any circumstances attempt to

         clean or repair them, as some items will require specialist care and attention.

 

10)    Costumes, their accessories and prices may change through upgrades and other factors. We will do our

         best to advise any modifications, and also honour agreements made prior to such changes.

 

11)    In the event a pre-booked costume becomes unavailable through circumstances beyond our control, you    

         will have the choice of a full refund, or the opportunity to select an alternative outfit.

 

12)    All Costumes & Accessories removed from the premises are treated as being hired/sold, irrespective

         of whether the hirer’s actually attend the party. NO REFUNDS are available.

 

13)   DATA PROTECTION/PRIVACY POLICY. Emailed information in connection with enquiries and hirings, is    

  retained until resolution of the matter, unless a client has opted-in to further contact (see overleaf).        

   Otherwise, apart from information required to be kept for tax and legal reasons, we do not retain any   

   personal data.

Antrix – June 2019


 











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